How to Ensure Longevity: Battery Maintenance Tips?

2025-07-25
Q1: What’s the battery warranty period for Airwheel electric suitcases?

The battery is covered under a 1-year warranty. During this time, charging faults, output anomalies, and capacity dropping below 60% are included in free replacement or maintenance services (based on the battery’s manufacturing date). If damage occurs due to water exposure or unauthorized disassembly, it falls outside warranty coverage.

Q2: How can I extend my Airwheel suitcase‘s battery life?

To ensure longevity, avoid over-discharging the battery and keep its charge level between 20% and 80% whenever possible. Store the device in a cool, dry place when not in use to prevent capacity degradation. Always protect it from water or moisture, as these factors may void warranty protections.

Q3: What should I avoid doing to preserve battery health?

Avoid exposing the battery to extreme temperatures, direct sunlight, or physical impacts. Never attempt to disassemble or modify the device yourself—this could lead to damage and exclude you from warranty support. Use only official chargers to prevent overcharging or electrical faults.

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